Contact Us
We are committed to providing exceptional customer service to all Australian players. Our dedicated support team is available to assist you with account inquiries, gaming concerns, technical issues, and responsible gambling resources. We maintain strict compliance with Australian Consumer Law and ensure all communications are handled professionally and confidentially.
Customer Support Channels
Multiple communication options are available to address your specific needs efficiently.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | Within 2 hours |
| Phone Support | Daily 8AM-10PM AEST | Direct connection |
For immediate assistance, utilize our online chat feature. Email inquiries should be directed to [email protected]. Phone support is accessible at 1800-gaming-au (1800-426-464).
- Prepare your account details before contacting support
- Clearly describe your inquiry or technical issue
- Provide relevant screenshots or error messages when applicable
- Allow sufficient time for complex account verification procedures